This error can occur after you upgrade your Norton. To fix the problem, run LiveUpdate and restart the computer.
Start Norton.
In the main window, click
, and then click .When Norton LiveUpdate is finished, click
.Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."
Exit all the programs, and restart the computer.
If the problem persists, go to Step 2.
If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.
Download the Norton Remove and Reinstall tool.
Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.
To open the Downloads window in your browser, press the
+ key.Double-click the
icon.Read the license agreement, and click
.Click
.You may see the
button if your Norton product is from your service provider.Click
or .Click
.After the computer restarts, follow the on-screen instructions to reinstall your Norton.
Choose all that apply:
Choose all that apply:
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