Norton from Symantec

Error: "8506,422" appears on my Norton product

STEP 1

Restart the computer

  1. Exit all the programs.

  2. Restart the computer.

    If the problem persists, go to Step 2.

STEP 2

Download and run the Norton Remove and Reinstall Tool

    If you have received your Norton product from your service provider, skip this step, and run the Norton Removal Tool.

  1. Download the Norton Remove and Reinstall tool.

    Save the file to the Windows desktop.

  2. On the Windows desktop, double-click the NRnR icon.

  3. Follow the on-screen instructions.

  4. Restart the computer.

    Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.

Thank you!

Thank you for using Norton Support.

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DOCID: v63747357_EndUserProfile_en_us
Operating System: Windows
Last modified: 05/26/2015