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Access Norton Password Manager cloud vault

You can access Norton Password Manager cloud vault using Norton toolbar, or from any device that is connected to the Internet. You can view your personal information such as your address, login information, passwords, and credit card details at anytime from anywhere in the world.

Norton Password Manager offers multi-layered protection for your personal data. To access Norton Password Manager, you must first use your Norton account credential that is associated with your Norton Password Manager client. In addition, you must have the cloud vault password that you used while creating a Norton Password Manager cloud vault. If you forget your Norton account password, you can reset the password.

If you forget your vault password, you can use the password hint to recollect your password. If you still cannot remember your password, you must create a new vault. Symantec does not store your vault password. It is only known to you. If you have backed up your Password Manager data, you can import the data while creating a new vault. You can enable automatic backup feature to create backups of your vault automatically.

You can also configure the way you want to access your vault, About Security settings for more details.

To access your Norton Password Manager cloud vault using browser

    As of June 2017, the standalone version of Norton Password Manager is not available for download. Norton Password Manager feature is still offered with our Norton Security products. For more information, visit our Norton Online Store.

  1. Open your browser, and go to:

    https://identitysafe.norton.com

  2. Click Sign In.

  3. In the Email Address box, type your email address that is associated with your cloud vault.

  4. In the Password box, type your Norton account password.

  5. Click Sign In. You can save this login to your vault for quick and secure access in future.

  6. In the Open your vault window, in the Password box, type your Password Manager cloud vault password.

  7. Click Open Vault.

To access your cloud vault using Norton toolbar

    Norton toolbar is available only on Windows.

  1. Start your browser.

  2. On the Norton toolbar, click VAULT IS CLOSED.

  3. If prompted, in the Sign in or create account window, use your Norton account email address and password to log in to Norton Password Manager.

  4. In the Vault Closed window, type your cloud vault password.

  5. Click Open.

To access your cloud vault using Norton Password Manager client on Windows

  1. In Windows, click the Norton Password Manager icon on your desktop or taskbar.

  2. If prompted, in the Sign in or create account window, use your Norton account email address and password to log in to Norton Password Manager.

  3. In the Vault Closed window, type your cloud vault password.

  4. Click Open.

To access your cloud vault using Norton Password Manager app on Android or iOS

  1. On the Home screen or Applications screen, tap the Norton Password Manager icon.

  2. If prompted, in the Sign in window, type your Norton account email address and password, and then tap Sign in.

  3. In the screen that appears, type your cloud vault password. You can also use the PIN that you created to open your vault.

  4. Tap Open Vault.

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DOCID: v63577241_identity_safe_standalone_1_en_us
Operating System: Windows
Last modified: 11/08/2018