About support

The Norton Support website provides a full range of self-help options. You can access Norton Support from the product.

By using Norton Support website, you can do the following:

  • Find help with your product download, product subscription, product activation, product installation, and other issues.

  • Download older product manuals.

  • Manage your products and services using Norton account.

  • Search Norton Forum to get more help about installing, configuring, and troubleshooting your Norton product. You can post your questions in the forum and get answers from other users and experts. You may find the forum a place where you can share tips, ideas, and suggestions about the Norton product. You need to first register for Norton Forum to start posting your questions.

  • Find information about the latest viruses and risks, and find tips that help you stay protected.

  • Access Norton Online Store and Norton product download page.

Support offerings may vary based on the region, language, or product.

To know more about the Support offerings, see the Support Policy page.

In addition to the self-help options, you can use the Contact Us option at the top of the webpage to contact the technical support team in the following ways:

Live Chat

Chat in real time with a support representative.

For more complex technical issues, chat offers the option to allow a support representative to connect remotely to your computer and resolve your problem.


Speak to a support representative in real time.

Norton Forums

Search for additional product help about installing, configuring, and troubleshooting errors.

Thank you!

Thank you for using Norton Support.

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DOCID: v63050546_nsmac_retail_en_us
Operating System: Mac OS X
Last modified: 02/02/2017