Using the Norton Support website

The Norton Support website provides a full range of self-help options.

By using the Norton Support website, you can do the following:

  • Find help with your product download, product subscription, product activation, product installation, and other issues.

  • Search Norton Forum to find the additional product help about installing, configuring, and troubleshooting errors. You can also post your questions in the forum and get answers from experts. To post your questions, you need to first register for Norton Forum.

  • Find information about the latest virus threats and removal tools.

In addition to the self-help options, you can use the Contact Us option at the bottom of the Web page to contact the technical support team in the following ways:

Forum

Search for additional product help about installing, configuring, and troubleshooting errors.

Chat

Chat in real time with a support representative.

For more complex technical issues, chat offers the option to allow a support representative to connect remotely to your computer and resolve your problem.

Phone

Speak to a support representative in real time.

Email

Submit your question on our website and receive a response by email.

Email support has a slower response time than chat or phone.

Availability of support varies by region, language, or product.

About Norton Anti-Theft

About the Norton Anti-Theft agent

About the Norton Anti-Theft website

About managing devices

Thank you!

Thank you for using Norton Support.

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DOCID: v62632354_NAT_Retail_1_en_us
Operating System: Windows 7,Windows Vista,Windows XP
Last modified: 04/25/2013