Start your Norton product.
In the main window, click, and then click .
When Norton LiveUpdate is finished, click.
Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."
Exit all the programs, and restart the computer.
If the issue persists, go to Step 2.
Go to the Intelligent Updater downloads page.
Depending on your version of Windows, do one of the following:
For Windows (32-bit): Click the first file in the list under Filename. The file name starts with the year and ends with. e.g. 20070828-017-v5i32.exe.
For Windows (64-bit): Go to the 64-bit Platforms section, and click the first file in the list under Filename. The file name starts with the year and ends with. e.g. 20090922-017-v5i64.exe.
Save the file to the Windows desktop.
On the desktop, double-click the file that you saved.
When Intelligent Updater completes installing the definitions, click.
Thank you for using Norton Support.
Did you get your Norton product from xfinity? Get support here
Choose your language from the list below