To fix this problem, remove any third-party security software and then run LiveUpdate until no more updates are available for your Norton product.
These steps are for the current version of the Norton products. If you have an older version or if you do not know your product version, go to Norton Update Center.
Press the Run dialog box.+ keys to open the
Type in the following text, and then press.
In the list of currently installed programs, select the non-Symantec security product, and then clickor .
Follow the on-screen instructions.
When the uninstall process completes, restart the computer.
Start your Norton product.
In the main window, click, and then click .
When Norton LiveUpdate is finished, click.
Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."
Exit all the programs, and restart the computer.
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