About getting a refund for the Premier subscription

Your Norton Family Premier subscription includes a 60-day unconditional money-back guarantee. You can cancel your Premier subscription and get a refund within 60 days. To get the refund, you have to contact your regional customer support representative.

After the refund is processed, you can continue using your Norton Family service, but you cannot access the Premier features of Norton Family.

Unsubscribing from your Norton Family Premier service

Uninstalling Norton Family from your device

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DOCID: v61883052_NF_Help_en_us
Operating System: Windows, iOS, Android
Last modified: 05/02/2016