I have installed Norton Security Suite or Norton Business Suite, and I am charged for the Norton Automatic Renewal service

The charge that you see on your credit card statement is from the Norton Automatic Renewal service. This is a service in which you were enrolled when you completed a previous online purchase for a Norton product.

If you are now using Norton Security Suite or Norton Business Suite, you no longer need to renew the subscription for your previous Norton product. We recommend that you cancel the Norton Automatic Renewal Service for your previous Norton product.

To get a refund for the Norton Automatic Renewal charge, you need to contact Norton Support.

Disable the Norton Automatic Renewal service

  1. Sign In to Norton.

  2. Under Automatic Renewal and Subscriptions, next to the Norton product for which you want to disable Automatic Renewal, click Off.

  3. When you receive the prompt, click Turn Off.

Thank you!

Thank you for using Norton Support.

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DOCID: v61431587_EndUserProfile_en_us
Operating System: Windows
Last modified: 04/25/2016