The Norton Remove and Reinstall tool uninstalls most Norton products, and reinstalls the latest version.
Before you proceed, make sure that you meet the following requirements:
You need to have an Internet connection
The tool does not remove Norton Utilities or Norton Family
The tool does not remove your Norton Identity Safe local vault
Norton products that are provided by service providers (other than Comcast or Deutsche Telekom), will not be removed by this tool. Download and run the Norton Removal Tool.
Download the Norton Remove and Reinstall tool.
Save the file to the Windows desktop.
On the Windows desktop, double-click the NRnR icon.
If you see the message "A Norton product was detected that is not supported by this version of Norton Remove and Reinstall…" download the Norton Removal Tool.
Click Agree and follow the on-screen instructions.
Restart the computer.
After the computer restarts, follow the on-screen instructions to reinstall your Norton product.
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