The Norton Remove and Reinstall tool uninstalls most Norton products, and reinstalls the latest version.
Before you proceed, make sure that you meet the following requirements:
You need to have an Internet connection
The tool does not remove Norton Utilities or Norton Family
The tool does not remove your Norton Identity Safe local vault
Norton products that are provided by the service providers like Comcast or Deutsche Telekom, will not be removed by this tool. Download and run the Norton Removal Tool.
If you have received your Norton product from your service provider, skip this step, and run the Norton Removal Tool.
Download the Norton Remove and Reinstall tool.
Save the file to the Windows desktop.
On the Windows desktop, double-click the NRnR icon.
Read the license agreement, and click Agree.
Click Remove & Reinstall, and follow the on-screen instructions.
Click Restart Now.
After the computer restarts, follow the on-screen instructions to reinstall your Norton product.
Thank you for using Norton Support.
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