Norton Remove & Reinstall tool helps to uninstall and reinstall your Norton Security products.
The Norton Remove and Reinstall tool uninstalls most Norton products, and reinstalls the latest version.
Before you proceed, make sure that you meet the following requirements:
You need to have an Internet connection
The tool does not remove Norton Utilities or Norton Family
The tool does not remove your Norton Identity Safe local vault
Norton products that are provided by the service providers like Comcast or Deutsche Telekom, are not removed by this tool. Download and run the Norton Removal Tool.
If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.
Download the Norton Remove and Reinstall tool.
Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.
To open the Downloads window in your browser, press the Ctrl + J key.
Double-click the NRnR icon.
Read the license agreement, and click Agree.
Click Remove & Reinstall.
You may see the Remove Only button if your Norton product is from your service provider. Click Remove Only.
Click Continue or Remove.
Click Restart Now.
After the computer restarts, follow the on-screen instructions to reinstall your Norton product.
Thank you for using Norton Support.