Download and run the Norton Remove and Reinstall tool

Norton Remove & Reinstall tool helps to uninstall and reinstall Norton security products.

Before you begin

  • The Norton Remove and Reinstall tool uninstalls most Norton products, and reinstalls the latest version.

    Before you proceed, make sure that you meet the following requirements:

    • You need to have an Internet connection

    • The tool does not remove Norton Utilities or Norton Family

    • The tool does not remove your Norton Identity Safe local vault

Download and run the Norton Remove and Reinstall tool

    If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.

  1. Download the Norton Remove and Reinstall tool.

    Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.

  2. To open the Downloads window in your browser, press the Ctrl + J key.

  3. Double-click the NRnR icon.

  4. Read the license agreement, and click Agree.

  5. Click Remove & Reinstall.

    You may see the Remove button if your Norton product is from your service provider.

  6. Click Continue or Remove.

  7. Click Restart Now.

    After the computer restarts, follow the on-screen instructions to reinstall Norton.

Video

Thank you!

Thank you for using Norton Support.

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DOCID: v60392881_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/25/2017