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Message: "Your activation has failed. Please ensure that you have entered your activation code correctly..." when activating Norton Utilities 15.0

This problem can occur if the activation code or the user details that you type are incorrect.

Find the Activation Code

  • Activation Code for Norton Utilities 15.0 is a 32-character alphanumeric code. To find the Activation Code, do one of the following:

    • If you have purchased the CD version of Norton Utilities, you can find the Activation Code on the back of the Quick Start Card in the CD box.

    • If you have purchased the download version of Norton Utilities, you can find the Activation Code in the email that you received for the Norton Utilities 15.0 purchase.

Activate Norton Utilities

    Make sure that you have installed Norton Utilities 15.0 on your computer. The activation code for Norton Utilities 15.0 does not work with earlier versions of Norton Utilities.

  1. Start Norton Utilities.

    If the User Account Control window appears, click Continue.

  2. In the top-right corner of the window, click Activate Now.

  3. Type your Name, Email address, and Activation code.

  4. Click Activate Now.

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DOCID: v60361937_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/17/2017