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Fix problems accessing a specific website

These steps are for the current version of Norton. If you have an older version or if you do not know your product version, go to Norton Update Center.

STEP 1

Run LiveUpdate

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the main window, double-click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all programs, and restart the computer.

STEP 2

Run Full System Scan

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the main window, double-click Security, and then click Scans.

  3. In the Scans window, select Full System Scan, and click Go.

  4. When the scan is finished, click Finish.

Thank you!

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DOCID: v59829685_EndUserProfile_en_us
Operating System: Windows
Last modified: 11/09/2018