Downloading and installing the Norton Anti-Theft agent

Norton Anti-Theft uses the Norton Anti-Theft agent to help you protect your device. You must install the Norton Anti-Theft agent on every device that you want to protect. You can download the Norton Anti-Theft agent from the Norton Anti-Theft website and install it on your device. After you install the agent, you can track your device from anywhere using any compatible device that is connected to the Internet.

To use Norton Anti-Theft on your iOS devices, you need to install the Norton Mobile Security app. After installing the Norton Mobile Security app, you can track your iOS devices.

The Setting up Norton Anti-Theft page displays the agent download link based on the device you use to download. For example, if you attempt to download the Norton Anti-Theft agent from a Windows device, you will find the link to download the Norton Anti-Theft agent for Windows by default. Links to download the agents for other devices are also available. This helps in a situation when you need to download the agent for Android or Mac from a device that has Windows.

When you install the Norton Anti-Theft agent on your device, the Norton Anti-Theft agent binds to your account in one of the following two methods:

  • Auto-bind: If you download and install the Norton Anti-Theft agent on the same device, the agent binds to the Norton Anti-Theft account automatically.

    The Norton Account credentials are not required during installation.

  • Manual-bind: If you install the Norton Anti-Theft agent that you have downloaded using another device, you must bind the device to the account manually.

    You need to provide the Norton Account credentials during installation.

To download and install the Norton Anti-Theft agent on Windows

  1. Open your Web browser from a device on which you want to install Norton Anti-Theft agent and go to: https://antitheft.norton.com

  2. In the Norton Anti-Theft page, click Sign In Here.

  3. In the window that appears, sign in to your account using your Norton Account credentials.

  4. Do one of the following:

    • If you are adding a device for the first time, in the Setting up Norton Anti-Theft page, click Start Download.

    • If you have already added another device, click Add Device, and then in the Setting up Norton Anti-Theft page, click Start Download.

  5. If you are prompted to provide the product key, in the Product Key box, type the product key.

  6. Follow the on-screen instructions.

  7. Double-click the file that you downloaded.

  8. Click Run.

  9. Click Norton License Agreement, read the user license agreement, and then click close.

  10. Click Agree & Install.

To download and install the Norton Anti-Theft agent on Android

  1. On your Home screen, tap the Web browser icon.

  2. In your Web browser, go to the following address:

    https://antitheft.norton.com

  3. In the Norton Anti-Theft page, tap Sign In Here.

  4. In the window that appears, sign in to your account using your Norton Account credentials.

  5. Do one of the following:

    • If you are adding a device for the first time, in the Setting up Norton Anti-Theft page, tap Get it from Google Play.

    • If you have already added another device, click Add Device, and then in the Setting up Norton Anti-Theft page, tap Get it from Google Play.

  6. If you are prompted to provide the product key, in the Product Key box, type the product key.

  7. Follow the on-screen instructions.

To download and install the Norton Anti-Theft agent on Mac

  1. Open your Web browser from your Mac on which you want to install Norton Anti-Theft agent and go to:

    https://antitheft.norton.com

  2. In the Norton Anti-Theft page, click Sign In Now.

  3. In the window that appears, sign in to your account using your Norton Account credentials.

  4. Do one of the following:

    • If you are adding a device for the first time, in the Setting up Norton Anti-Theft page, click Download For Mac.

    • If you have already added another device, click Add Device, and then in the Setting up Norton Anti-Theft page, click Download For Mac.

  5. Double-click the downloaded Norton Anti-Theft Installer.

  6. In the dialog box that appears, click Continue.

  7. In the Welcome to the Norton Anti-Theft Installer window, click Continue.

  8. Review the Important Information text, and then click Continue.

  9. Read the Software License Agreement, and then click Continue.

  10. In the dialog box that appears, click Agree.

  11. In the authentication window, type your administrator account name and password, and then click Install Software.

  12. In the dialog box that prompts you to restart of your Mac, click Continue Installation.

  13. In the Registration window, do one of the following:

    • Type your Norton Account name and password, device name and then click Continue to activate Norton Anti-Theft.

    • Click Activate later to install the trial version of Norton Anti-Theft. You can activate your product anytime during the trial period.

  14. In the Registration successful window, click Continue.

  15. In the installation successful window, click Restart.

    You must restart your computer to complete the installation process.

    If this is the first installation on the Mac, a confirmation message is displayed after the restart to select the Location Services. Norton Anti-Theft uses the location services to determine your location. Symantec recommends that you click Allow to let Norton Anti-Theft use Apple's Core Location Services. If you click Don't Allow, Norton Anti-Theft uses Skyhook Location Services.

To use Norton Anti-Theft on iOS devices through Norton Mobile Security

  1. On the iOS device on which you want to install Norton Anti-Theft, tap the App Store icon on your home screen.

  2. Search for Norton Mobile Security and select it.

  3. Tap Free and then tap INSTALL APP.

  4. Tap Open.

  5. In the Norton License Agreement screen, read the Norton user license agreement, and then tap Accept.

  6. In the Norton Mobile Security login screen, enter your Norton Account credentials, and then tap Sign In.

  7. In the Register Device screen, enter a name for identifying your iOS device.

  8. Tap OK.

About Norton Anti-Theft

Registering for Norton Anti-Theft

Accessing Norton Anti-Theft

About the Norton Anti-Theft agent

About the Norton Anti-Theft website

Removing a device from Norton Anti-Theft

Uninstalling the Norton Anti-Theft agent

Installing the Norton Anti-Theft agent using the URL on the card or in the email

Thank you!

Thank you for using Norton Support.

< Back

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v59377898_NAT_Retail_1_en_us
Operating System: Windows 7,Windows Vista,Windows XP
Last modified: 04/25/2013