Find your Anti-Theft passcode for Norton Mobile Security

Unlock your device

  1. Sign in to Norton.

  2. From the list of devices, select your device that is locked.

  3. On the Manage Anti-Theft Features page, a four-digit Passcode and the device status are displayed in the top-right corner.

    Make a note of your passcode.

  4. To unlock your device, do one of the following:

    • Under Manage Anti-Theft Features, click Remove Screen Lock.

      Your device must be connected to the Internet to perform a remote unlock.

    • To manually unlock the device without an Internet connection, enter your four-digit passcode, and then tap Unlock.

    Your mobile device is now unlocked.

Thank you!

Thank you for using Norton Support.

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DOCID: v58436907_EndUserProfile_en_us
Operating System: Android
Last modified: 09/10/2017