Norton from Symantec

I cannot find Norton Toolbar on my web browser

If you cannot find the Norton Toolbar make sure that you have the latest version of the browser, and the latest version of your Norton product.

Norton Toolbar is installed along with a Norton product like Norton Internet Security, Norton 360, or Norton Identity Safe. Norton Toolbar cannot be downloaded separately as an add-on or extension on your browser. Make sure that you have the latest Norton product installed, and you have the plug-in enabled in your browser.

You can get the latest version of your Norton product from Norton Update Center. If your Norton product came from your service provider, check with your service provider to make sure that you have the latest version.

Enable the Norton Toolbar plug-in in Internet Explorer

    Norton Toolbar does not work on 64-bit version of Internet Explorer.

  1. Start Internet Explorer.

  2. Click Tools, and then click Manage Add-ons.

  3. In the list of currently loaded Add-ons, click Norton Toolbar.

  4. If the status of Norton Toolbar is shown as Disabled, click Enable.

  5. In the list of currently loaded Add-ons, check the status of Norton Identity Protection and Norton Vulnerability Protection.

  6. If the status is shown as Disabled, click Enable.

  7. Click Close.

  8. Restart Internet Explorer.

Enable the Norton Toolbar plug-in in Firefox

  1. Start Firefox.

  2. Depending on your version of Windows, do one of the following:

    • In Windows 8/7/Vista: On the Firefox menu, click Add-ons.

    • In Windows XP: On the Tools menu, click Add-ons.

  3. On the Extensions tab, click the Norton Toolbar.

  4. If the Norton Toolbar is grayed out, click Enable.

  5. Click Restart Now.

Enable the Norton Toolbar extension in Google Chrome

    Norton Toolbar does not appear on New Tab or Summary page, it appears only on HTML-based webpages.

  1. Start Google Chrome.

  2. On the top-right corner, click the Customize and control Google Chrome icon and click Settings.

  3. In the Settings page, under Chrome, click the Extensions tab.

  4. In the Extensions page, next to Norton Identity Protection, check the Enable box.

  5. Restart Google Chrome.

What if this didn't work?

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DOCID: v58055475_EndUserProfile_en_us
Operating System: Windows 8, Windows 7, Windows Vista, Windows XP
Last modified: 03/13/2014