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I cannot find the Norton Identity Safe Toolbar on my web browser

Norton Toolbar is installed along with a Norton product like Norton AntiVirus, Norton Internet Security, Norton 360, Norton Security, Norton Security with Backup, or Norton Identity Safe. However, for some browsers you may have to install the extension from the respective web store.

If you have downloaded Norton Identity Safe from the website, visit the Norton Identity Safe website to install the latest version of your toolbar.

If you are on a Mac, and unable to find your Norton Identity toolbar, follow the instructions in this article


Update to the latest version of the Norton product

  • You can get the latest version of your Norton product from Norton Update Center if you have an active subscription. If your Norton product is from your service provider, check with your service provider to make sure that you have the latest version.


Run LiveUpdate

  1. Start your Norton product.

  2. In the main window, click Security, and then click LiveUpdate.

    If you have downloaded Norton Identity Safe from the website, click the Settings icon at the bottom of the main window. In the Settings window, on the About tab, click Check for new updates.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all the programs, and restart the computer.


Enable Norton Identity Safe toolbar in your web browser

  • To enable the Norton Identity Safe Toolbar, select your browser:

What if this didn't work?

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DOCID: v58055475_EndUserProfile_en_us
Operating System: Windows
Last modified: 11/03/2015