To fix this problem, remove the computer from Norton Online Backup and add it again.
Removing a computer from the online account deletes all the backed-up files from that computer and also deletes the backup set.
Sign in to the Norton Online Backup website using the email address and password.
Click
.Next to the computer icon that you want to remove, click
.Click
to confirm.Make sure that you are logged in from the same computer that you want to add to your Norton Online Backup account.
Sign in to the Norton Online Backup website using the email address and password.
Click
.Check
, and then click .Double-click the file that you downloaded.
If you see a Security warning, click
.Follow the on-screen instructions to complete the installation.
After you complete the installation, backup your files.
Choose all that apply:
Choose all that apply:
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