Norton from Symantec

Error: (8920,208) "Norton LiveUpdate was unable to install an update" when I run LiveUpdate

To resolve this problem, restart the computer. If the problem continues, uninstall and reinstall your Norton product.


Restart the computer

  1. Exit all programs.

  2. Restart the computer.

    If the problem persists, go to Step 2.


Download and run the Norton Remove and Reinstall tool

    If you have received your Norton product from your service provider, skip this step, and run the Norton Removal Tool.

  1. Download the Norton Remove and Reinstall tool.

    Save the file to the Windows desktop.

  2. On the Windows desktop, double-click the NRnR icon.

  3. Read the license agreement, and click Agree.

  4. Click Remove & Reinstall, and follow the on-screen instructions.

  5. Click Restart Now.

    After the computer restarts, follow the on-screen instructions to reinstall your Norton product.

If the issue still persists, read I cannot connect to the Internet after I install my Norton product.

Thank you!

Thank you for using Norton Support.

< Back

Was this information helpful?

DOCID: v57189259_EndUserProfile_en_us
Operating System: Windows
Last modified: 02/16/2016