Norton from Symantec

Error: (8920,208) "Norton LiveUpdate was unable to install an update" when I run LiveUpdate

STEP 1

Restart the computer

  1. Exit all programs.

  2. Restart the computer.

    If the issue still persists, go to Step 2.

STEP 2

Download and run the Norton Remove and Reinstall tool

    If you have received your Norton product from your service provider, skip this step, and run the Norton Removal Tool.

  1. Download the Norton Remove and Reinstall tool.

    Save the file to the Windows desktop.

  2. On the Windows desktop, double-click the NRnR icon.

  3. Follow the on-screen instructions.

  4. Restart the computer.

    After the computer restarts, follow the on-screen instructions to reinstall your Norton product.

If the issue still persists, read I cannot connect to the Internet after I install my Norton product.

Thank you!

Thank you for using Norton Support.

< Back

Was this information helpful?

DOCID: v57189259_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/14/2015