Norton from Symantec

How do I find my Norton product key

There are different ways to find your product key depending upon your situation. The best way is to get it from Norton Management. If you have not installed your product or cannot get it from Norton Management, then see the section titled "Other ways to find your product key" at the bottom of the page

Get the product key from Norton Management

  1. At the top of your Norton product window, click Account or Account > Access Norton account.

    If you cannot start your Norton product, you can directly go to the Norton Management website.

  2. Sign in to Norton with your email address and password.

    • If you do not already have an account, follow the on-screen instructions to set up your account.

    • Your account may have been created with the email address and password that you used during the online purchase.

  3. Under Product Details, click the Norton product for which you want to save the product key .

  4. Write down the product key .

Other ways to find your product key

    There are other ways to find your product key, depending on how you purchased the product.

  1. Norton Online Store: If you downloaded your product from Norton Online Store, the product key or the instruction to obtain the product key is in your confirmation email message.

  2. Downloaded from a third-party website: Look for the product key in a confirmation email you received for your order. If you cannot locate the confirmation email in your inbox, check your spam filter folder.

  3. Product CD: If you purchased a boxed product CD online or at a local retail store, your product key is inside the box either on a sticker on the back of the CD sleeve or DVD case, or printed on a card in the box.

  4. Preinstalled: If your Norton product came installed on your computer, check your My Documents or Documents folder to see if there is a Symantec folder. You may find a text file there with your product key (examples: Norton 360 Key.txt or Norton AntiVirus Key.txt).

    If your product came with a one year or longer subscription, you can contact your computer manufacturer to get your product key .

    Some computer manufacturers may provide the product key on an activation card.

  5. Service provider: If your product came from your service provider, then you do not have a product key. You have an Activation PIN that you can get from your service provider.

Thank you!

Thank you for using Norton Support.

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Operating System: Windows 8, Windows 7, Windows Vista, Windows XP, Mac OS X 10.9.x, Mac OS X 10.8.x, Mac OS X 10.7.x, Mac OS X 10.6.x, Mac OS X 10.5.x, Android 4.x, Android 3.x, Android 2.x
Last modified: 04/21/2014