Find your Norton product key

There are different ways to find your product key depending upon your situation. In most cases, you do not need the product key to update your Norton subscription. If your Norton product is expired or shows incorrect subscription days, then you may need to download the product from your account which has the current subscription. For detailed instructions, read Download and install Norton from your account.

If you see a message "Invalid Product Key" while activating Norton, read Message "Invalid Product Key".

How to find your product key

You can find your product key based on how you obtained your Norton product. Choose one of the following:

Norton Utilities Premium

    If you see the message "Error 2: Activation Key Not Recognized..." when activating Norton Utilities Premium, read Error: "Error 2: Activation Key Not Recognized..." when activating Norton Utilities Premium

  1. Sign in to your account.

  2. In the My Subscription page scroll down, under Norton Utilities Premium, you can find the product key.

    Write down or copy the product key.

  3. Start Norton Utilities Premium.

  4. Click Activate Now.

  5. Enter the Norton Utilities Premium product key and click Activate now.

    If you see any errors while activation, it is likely that the product key you have entered is incorrect or it is for a different product. Check if the product key is entered correctly and try activating again.

Download and install Norton

For more help, contact Member Services & Support.

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DOCID: v54413149
Operating System: Windows, Mac OS X, Android, iOS
Last modified: 08/06/2020