Repair an item in the Quarantine

If an infected file is detected, your Norton product attempts to repair the file. If it cannot be repaired, it is quarantined. Symantec frequently updates the virus definition. Hence, if new virus definition is received after the file has been quarantined, you can attempt to repair the quarantined item. New virus definitions might repair the file that could not be repaired previously.

Repair an item from the Quarantine

  1. In the Norton product main window, click Advanced.

  2. On the left pane, click Activity.

  3. In the Security History row, click the view icon.

  4. In the Security History window, under Protect my Mac, click Quarantine.

  5. In the quarantined items list, select the file item that you want to repair.

  6. Click the Actions icon on the top-left corner, and then click Repair.

  7. Click Done.

Thank you!

Thank you for using Norton Support.

< Back

Was this information helpful?

DOCID: v54276457_nsmac_retail_en_us
Operating System: Mac OS X
Last modified: 09/05/2017