Message: "Unable to setup Online Backup. Setting up your online backup could not be completed at this time" when I configure backup in my Norton product

This problem has been fixed in the latest update for your Norton product. To get the latest updates, run LiveUpdate until there are no more updates available.

These steps are for the current version of the Norton products. If you have an older version or if you do not know your product version, go to Norton Update Center.

Run LiveUpdate

  1. Start your Norton product.

  2. In the main window, click Security, and then click LiveUpdate.

  3. When Norton LiveUpdate is finished, click OK.

  4. Run LiveUpdate until you see the message, "Your Norton product has the latest protection updates."

  5. Exit all the programs, and restart the computer.

Thank you!

Thank you for using Norton Support.

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DOCID: v53463935_EndUserProfile_en_us
Operating System: Windows
Last modified: 07/14/2015