Respond to security status indicators on the Devices page

When your device encounters a security issue, Norton displays a red cross (x) icon on the device. You can use the Fix Now option to resolve the security threats on your device by using your Norton account. After you resolve the security issues successfully, the red cross (x) icon on the device changes to green check mark.

Respond to security indicators

  1. Sign in to your Norton account.

  2. On the Devices page, under the device name, click Issue Found.

    You may need to scroll over to locate a specific device. After the security issues are resolved on the device, the device status changes from red cross (x) icon to green check mark icon.

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DOCID: v53371176_NortonM_Retail_1_en_us
Operating System: Mac OS X, Windows, Android, iOS
Last modified: 04/11/2017