System requirements

Norton Family is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family. When you are connected to Internet, Norton Family automatically checks for any new updates and downloads them.

Norton Family for iOS currently supports web, search, video, and location supervision.

The following are the recommended system requirements to install and use Norton Family:

For Windows

For Android

For iOS

Operating Systems

  • Microsoft Windows 10

  • Microsoft Windows 8 or higher (32-bit and 64-bit)1

  • Microsoft Windows 7 (32-bit and 64-bit) Starter, Home Basic, Home Premium, Professional, or Ultimate

  • Microsoft Windows Vista (32-bit and 64-bit, Service Pack 1 or later) Home Basic, Home Premium, Ultimate, or Business

Norton Family does not support Microsoft Windows XP 64-bit version.

  • Android v4.0 or higher

  • iOS 8 or higher for Norton Family app for iOS4

Hardware Requirements

  • 300 MHz or higher processor

  • 512 MB of RAM (256 MB minimum)

  • 100 MB of available hard disk space

  • 550 MHz processor

  • 256 MB of RAM

  • 3 MB of available disk space

Browser Support

  • Microsoft Internet Explorer 8.0 or later 1 (32-bit only)

  • Mozilla Firefox (32-bit only)2,3

  • Google Chrome2,3

  • Android Browser

  • Chrome for Android version 18.0.1025123 and higher

  • Kindle Silk browser on Kindle Fire tablets

1 Does not support Metro browser.

2 As made available by Symantec within your service period.

3 Supports current, the most recent, and the previous 32-bit major release.

4Norton Family parental control for iOS is currently available only in the US, UK, Japan, Australia, New Zealand, and South Africa.

Thank you!

Thank you for using Norton Support.

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DOCID: v40429065_NF_Help_en_us
Operating System: Windows, iOS, Android
Last modified: 08/10/2016