Getting started

If you're not sure how to protect your children while they're online, help is here! We'll get you up and running in no time, and provide everything you need to protect your family from Internet dangers and inappropriate content. We'll even help you keep your children from passing along confidential information online.

We're here to protect your family, so let's get started.

  • Register for Norton Family

    To do this, you need a Norton account, which will take about two minutes to create. If you've ever used any of our Norton products, it's possible that you already have a Norton account. If you don't have a Norton account, don't worry; Norton Family can automatically set one up for you.

    Registering for Norton Family

  • Access Norton Family

    You can view and monitor real-time reports on the Internet activities of each of your children by using Norton Family. You can access Norton Family using your computer, Android, iPhone, or iPad. Click the following link for easy instructions.

    Accessing Norton Family

  • Make sure that each child uses a different user account to log on to the computer

    Norton Family identifies the person using the computer based on the account that is used to log on. If you have not created a user account for each family member, click the following link for easy instructions.

    Creating user accounts

  • Download and install Norton Family client on every device that your child uses

    Sign in to Norton Family website using your user name and password, and download Norton Family. You must install Norton Family on each device that your child uses. Norton Family does not monitor your child activities on iOS.

    Installing Norton Family

  • Discuss Norton Family with your family

    Communication is the key to family safety. Therefore, you can initiate a discussion with your child explaining the importance of responsible use of the Internet.

Thank you!

Thank you for using Norton Support.

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DOCID: v40429060_NF_Help_en_us
Operating System: Windows, iOS, Android
Last modified: 04/28/2016