Review Auto-Protect notifications

Auto-Protect scans files for viruses, worms, and Trojan horses when you perform an action with them, such as moving them, copying them, or opening them. It also scans for spyware, adware, and other security risks.

If Auto-Protect detects suspicious activity, it logs a notification in Security History that tells you that a risk was found and resolved.

If Auto-Protect detect one or more viruses it either repairs or deletes the viruses and notifies you. The notification provides information on which file was repaired or deleted and which virus, Trojan horse, or worm infected the file. No further action is necessary.

Review Auto-Protect notifications

  1. In the Norton main window, double-click Security, and then click History.

  2. In the Security History window, in the Show drop-down list, select the category for which you want to review Auto-Protect alerts.

    Auto-Protect options are:

    Recent History

    Review Auto-Protect notifications that you received in the last seven days.

    Full History

    Review all of the Auto-Protect notifications that you have received.

    Resolved Security Risks

    Review all of the resolved security threats.

    The Resolved Security Risks category includes the infected files that Norton repairs, removes, or quarantines.

    Unresolved Security Risks

    Review the list of unresolved security risks.

    The Unresolved Security Risks category includes the infected files for which Norton was not able to take any action.

  3. In the right pane, under Recommended Action click the Options link.

    The option name appears as Restore & Options for few items.

    If one or more security risks such as spyware are found, you can take action on these items, if required.

  4. In the Threat Detected window, select the appropriate action on the risk.

    The following are some of the options that are available in the Threat Detected window:

    Restore & Exclude this file

    Returns the selected Quarantine item to its original location and excludes the item from being detected in the future scans.

    This option is available for the detected viral and non-viral threats.

    Exclude this program

    Excludes the security risk from future scan.

    Norton adds the security risk to the appropriate exclusions list.

    Manual Fix (recommended)

    Lets you resolve the risk using a manual fix tool.

    Remove this file (may cause browser to close) (recommended)

    Removes the security risk from your computer and quarantines it.

    This option is available for the security risks that require your attention.

    Remove this file (may cause browser to close)

    Removes the selected security risk from the computer and quarantines it.

    This option is available for the security risks that require your attention for manual removal.

    This option is also available for the security risks that are manually quarantined.

    Remove from history

    Removes the selected security risk item from the Security History log.

    Get help (recommended)

    Takes you to the Symantec Security Response website.

    This option is available for the security risks that require your attention for manual removal. You can refer the Symantec Security Response website for manual removal instructions or other information about the risk.

    Submit to Symantec

    Sends the security risk to Symantec.

    In some cases, Norton might not identify an item as a security threat, but you might suspect that the item is infected. In such cases, you can use this option to submit the item to Symantec for further analysis.

Thank you!

Thank you for using Norton Support.

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DOCID: v2524428_ns_retail_en_us
Operating System: Windows
Last modified: 06/20/2017