Upgrade your Norton product

Did You Know? Many subscription plans allow you to extend your Norton protection to multiple devices at no additional cost.

Click here to learn how.

If you have an active subscription, you can upgrade your current Norton product to the latest version without any cost.

You can use the Automatic Download of New Version option to let your Norton product download the latest available version as made available by Symantec. To turn on the Automatic Download of New Version option, go to the Norton product main window and then click Settings > Administrative Settings > Automatic Download of New Version > On.

You can also manually check for the availability of new version. On the Norton product main window, click Help > New Version Check. If a new version is available, follow the on-screen instructions to download the new product. Symantec recommends that you have the latest version of the product, as it contains new and enhanced features for better protection against security threats.

After successful download, your Norton product prompts you for seamless installation. Ensure that you have saved all your important data such as pictures and financial records before you install the new version of the product.

On the completion of upgrade, your subscription status remains the same as your previous version of product. For example, you have 200 days of subscription left with your current version of product and you upgrade your product to the latest version. In this case, the subscription status of your upgraded product remains 200 days only.

The upgrade process might not work if your browser is incompatible to communicate with the Symantec servers. The supported browsers are Internet Explorer 6.0 or later, Chrome 10.0 or later, and Firefox 3.6 or later.

Product upgrade is different from the protection updates that are processed by LiveUpdate. The main differences are as follows:

  • Product upgrade lets you download and install a new version of the entire product.

  • Protection updates are the files that keep your Norton product up to date with the latest antithreat technology.

Even if you have the latest version, always ensure that you have all the latest protection updates. LiveUpdate automates the process of obtaining and installing protection updates. You can run LiveUpdate or turn on Automatic LiveUpdate to obtain the latest updates.

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DOCID: v23920708_ns_retail_en_us
Operating System: Windows
Last modified: 11/16/2016