Identity Safe vaults

Identity Safe lets you create a cloud vault and save all your sensitive data. You can create one cloud vault for each Norton account. You cannot create a new local vault. However, you can move your existing local vault data to cloud vault when you upgrade to Norton Security. When you move your Identity Safe data from local vault to cloud vault, the data in your local vault cannot be accessed. Cloud vault provides you the ease of using your Identity Safe data when you are on the move.

When you access Identity Safe for the first time, you must sign in to Identity Safe using your Norton account credentials. If you do not have a Norton account, you can click Sign in to create a Norton account.

After you sign in to Norton account, you must create your Identity Safe cloud vault. You must provide a password to create your cloud vault. We recommend you to set a strong password for your cloud vault, as it is a depository of all your sensitive information. To access your vault, you need to enter your Norton account credentials and the vault password.

When you set up a cloud vault, Identity Safe automatically imports the logins that you have saved in Internet Explorer. The imported logins appear in the VAULT IS OPEN menu on the Norton toolbar and in the Logins window.

Internet Explorer version 10 does not allow Identity Safe to import the login details.

You can access your Identity Safe cloud vault from any computer that is connected to Internet.

In addition to the features such as saving logins, cards, and notes, you can do the following using your Identity Safe vault:

  • Import your Identity Safe data from the file you already backed up. You can also import the data that you stored in portable profile from an older version of the product to the current version.

  • Export your Identity Safe data to .DAT file.

  • Reset your Identity Safe.

    Symantec does not store your Vault password. As only you know the vault password, no one including Symantec can see your Vault data. In case you forget your Vault password, Symantec cannot retrieve it for you. You only need to reset your vault by deleting your existing Vault and creating a new one. In such cases, we use your Norton account password to validate your request to delete your Vault.

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DOCID: v23920623_ns_retail_en_us
Operating System: Windows
Last modified: 12/13/2016