FAQ: End of Support for Norton Safe Web Plus App for Safari

What are the changes in the Safari Norton Safe Web Plus App?

• Norton Safe Web plus Safari App is renamed to Norton Password Manager App

• The Norton Password Manager extension is updated to offer a refreshed user experience and to be consistent with Norton Password Manager on other browsers

• We ended support of the Norton Safe Web extension from this app, and the Norton Safe Web extension would have already been removed from Safari

What will happen to my Norton Safe Web extension after this latest update?

• The Norton Safe Web extension would have already been removed from the Safari browser.

Will the Safari browser be protected against phishing and malicious websites going forward?

• The latest Norton 360 already includes built-in capabilities that protect your browsing experience across Safari

• We recommend keeping your Norton 360 subscription active to continue enjoying phishing and web protection on Safari

• If you do not have Norton 360 installed on your device, we recommend that you install the application and continue to stay protected on Safari

Is the Safari browser protected from phishing and malicious activity?

• The latest Norton 360 already includes built-in capabilities that protect your browsing experience across Safari

• We recommend keeping your Norton 360 subscription active to continue enjoying phishing and web protection on Safari.

What about Norton Password Manager support for Safari after this update?

• Norton Password Manager will continue to work on your Safari browser.

• Your online vault is still intact.

• Your current Norton Password Manager will be updated to the latest one.

• To access your vault data, click the Norton Password Manager extension icon on your Safari browser and log in to your Norton Account.

  Unlock your vault using your vault password to access your vault data.

Which version of Safari is supported by Norton Password Manager?

• Safari 16.4+

• macOS 11 Big Sur

Will Norton Safe Web extension be supported on other browsers?

• Yes, it will continue to stay supported on Google Chrome/Microsoft Edge/Mozilla Firefox

Why has the support of Norton Safe Web on Safari ended?

• Norton 360 already includes a built-in phishing protection that safeguards your browsing across Safari — making this extension redundant.

• Apple is transitioning Safari away from the App Extension model, which limits the extension's long-term viability.