Manage devices in your Norton account

Your Norton plan allows protection for a limited number of devices. This article helps you quickly see how many devices your plan supports, how many you are already using, and what to do if you need to add a new device.

Definitions

What Device licenses mean

Your Norton subscription includes a set number of device licenses, which determines how many devices you can protect. One license protects one device, such as a PC, Mac, smartphone, or tablet. For example, a 5-device plan lets you protect up to 5 devices at the same time.

Used devices

Used devices are the ones where Norton is already installed and using a device slot in your plan. For example, if your plan lets you protect 5 devices and Norton is installed on your laptop and your phone, those 2 are your used devices.

Available devices (available slots)

Available devices, or available slots, are the remaining device spots in your plan that you have not used yet. In the same 5-device plan, if 2 devices are already protected, you still have 3 available slots for another computer, phone, or tablet.

Manage your device slots

When all device slots are used:

• Remove a device you no longer use to free up a slot.
• If you still want to protect more devices after removing unused ones, upgrade your plan from Norton.com/products.

Your subscription stays active even if Norton is not installed on any device yet. If your subscription expires, all connected devices lose protection, and you have to renew or purchase a new plan to stay protected.

Unexpected or higher device count

You may see more devices listed than expected if Norton was reinstalled, if you stopped using a device, or if a device was reset or renamed. In Manage Devices, review the list and remove any duplicates, offline entries, or old devices you no longer use.

If you still need more help, contact Norton Support.