Promotional banner image

IS YOUR COMPUTER SLOW? RUN LIKE NEW

If they are not maintained, computers lose performance over time. Norton Utilities Ultimate can help significantly improve the performance of your Windows computers.

Applicable for: Mac

Message: "This package will run a program to determine if the software can be installed" appears while installing Norton Utilities Ultimate on Mac

You see this message when you are trying to install the latest version of the Norton Utilities Ultimate app on your Mac. It is triggered by macOS to check whether the app you are trying to install is from a trustworthy source.

To install your Norton Utilities Ultimate product, you must know the username and password of the Mac Administrator account. This is usually the username and password you use to log in to your Mac.

  1. In the message alert, click Allow.

  2. In the installer window, click Continue.

  3. If prompted by another alert, click Allow to continue the installation process.

  4. When prompted, type your administrator account password, and then click Install Helper. This is usually the username and password you use to log in to your Mac.

  5. Follow the on-screen instructions to complete the installation.

Your Norton product is now installed on your Mac.

DocID: v20260226051951406
Last modified: 02/26/2026

Was this article helpful?

Promotional banner image

Keep your online identity private!

Browse like no one’s watching with Norton anti-tracking software.

Need more help?

Download
Manage my account
Buy & renew
Contact us
Community
Support scams
Norton rescue tools
Think you have virus?
Problem launching on Windows