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If they are not maintained, computers lose performance over time. Norton Utilities Ultimate can help significantly improve the performance of your Windows computers.

Applicable for: Windows,Windows S Mode

Norton Cloud Backup timestamp is incorrectly displayed in your Norton 360 app

We sincerely apologize for the inconvenience caused by the issue where the timestamp for the last backup run appears inconsistently across different areas of the Norton Backup user interface.

Please rest assured that this is purely a display issue. Your backups are running as expected, and there is no impact on the functionality or integrity of your backup operations.

We understand how important it is for you to have accurate and consistent information about your backups, and we regret any confusion this may have caused. Our team has identified the root cause of this discrepancy and is actively working on a resolution.

We’re pleased to inform you that a fix for this issue is scheduled to be included in the upcoming Norton version 25.6 release. Once updated, the UI will consistently reflect the correct timestamp for your last backup run across all views.

We appreciate your patience and understanding as we work to improve your Norton experience.

DocID: v20250521112642295
Last modified: 05/28/2025

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