Upgrade for Free

Cybercrime is evolving. So is your protection. *Offer for existing members for the remainder of your subscription. Terms apply.

Applicable for: Android

Message: "We've encountered an error" appears on Norton AntiTrack app

You may receive this message on your Norton AntiTrack app when the webpage you are trying to access does not load.

To fix this problem, tap on Reload webpage present on the screen.

DocID: v20230914140025335
Last modified: 04/24/2025

Was this article helpful?

Download

Manage my account

Buy & renew

Community

Support scams

Norton rescue tools

Think you have virus?

Problem launching on Windows