IS YOUR COMPUTER SLOW? RUN LIKE NEW
If they are not maintained, computers lose performance over time. Norton Utilities Ultimate can help significantly improve the performance of your Windows computers.
Applicable for: Windows
Error: "Well, this is embarrassing" appears in Norton Driver Updater
You may see the Error message "Well this is embarrassing… sorry we’ve run into a problem. Please try again later" when trying to Open the Norton Driver Updater app. To resolve the issue, you must first set Norton Driver Updater service startup type to Automatic and then restart your computer.
To troubleshoot the error:
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Press the Windows + R keys to open the Run dialog box.
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In the Run dialog box, type in the following text and press Enter.
services.msc
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In the Services console, locate and right-click Norton Driver Updater service, then select Properties.
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Ensure the General tab is selected, then click the drop-down menu next to Startup type and select Automatic. Click Apply to confirm changes.
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If the service stops running, click Start in the Service status section.
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Restart your Windows device.
If the issue persists, proceed with the steps below to troubleshoot further.
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Uninstall Norton Driver Updater. Refer to the following article for detailed instructions: Uninstall Norton Driver Updater.
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Reinstall Norton Driver Updater. For detailed instructions, refer to the following article: Download and install Norton Driver Updater.
Open Norton Driver Updater and check if the issue still occurs. If the problem persists, contact Member Services and Support.
Last modified: 09/22/2025
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