Applicable for: Android,Mac,Windows,iOS
Download and install EE Cyber Security Powered by Norton™ - UK
Click below for detailed steps to install EE Cyber Security on your devices.
Windows
- Sign in to https://ee.co.uk/ EE credentials.
- Click Addons & Extras and select EE Cyber Security.
- Once added to the account, click Manage, which will take you to the Norton portal.
- Click Download, then click Agree & Download.
- Run the exe file and launch the installer. Once downloaded, click Install.
- After it is installed, you will see a message that your device is protected, prompting you to set up the Features.
- In the Feature Setup window, you can click Install Now to enable Browsing Protection.
Mac
- Sign in to https://ee.co.uk/ EE credentials.
- Click Addons & Extras and select EE Cyber Security.
- Click Manage to be redirected to the Norton portal.
- In the Norton portal, click Download, then click Agree & Download
- Once the Setup.zip file is downloaded, click on it to open the file
- You will be taken to the Downloads folder to run the application. Click Install.
- The helper tool will then prompt you to authenticate the action by entering your Mac’s user account password.
- Type your password and click on Install Helper
- After it is installed, you will see an Installation Successful message prompting you to restart the computer. Click Restart.
- Once the computer is back on, you will receive a prompt to Allow System Extensions. Click Open Preferences
- You will see an alert that a System Extension is Blocked. Click Open Security Preferences.
- The Security & Privacy window will launch. Click the lock at the bottom left corner and authenticate using the Mac password.
- Click the Allow button.
- Go back to the app and click Continue
- Under Allow Network Monitoring, click Continue to see a prompt that requests permission to allow EE Cyber Security to Filter Network Content. Click Allow
- You will be prompted to sign in with your EE Credentials.
- Once done, you will see the Activation is successful message and the EE Cyber Security Dashboard with Device Security and Identity Protection tabs.
Android
- Sign in to https://ee.co.uk/ EE credentials.
- Tap on Addons & Extras and select EE Cyber Security.
- Once added to the account, tap Manage, which will take you to the Norton portal.
- Tap on Download, then click Agree & Download.
- You are taken to the Google Play Store to install EE Cyber Security. Tap Install.
- Once installed, sign in using your EE credentials.
- In the Permission Setup screen, tap Get started, and then follow the on-screen instructions to set up.
- The instructions may vary depending on your device, device manufacturer, and operating system.
- Turn on EE Cyber Security Service.
- Allow EE Cyber Security to run in the background.
- Turn on Draw over other apps.
- Allow EE Cyber Security to access your device location.
- Turn on location settings.
iOS
- Sign in to https://ee.co.uk/ EE credentials.
- Tap Addons & Extras and select EE Cyber Security.
- Tap Manage, which will take you to the Norton portal.
- Tap Download, then click Agree & Download.
- You will be taken to the App Store to install EE Cyber Security.
- On the EE Cyber Security app screen, tap GET or the download icon.
- Once installed, sign in using your EE credentials
- Follow on-screen instructions to set up Internet Security, SMS Security, and Secure Calendar.
Additional Resources
Features of EE Cyber Security Powered by Norton™ - UK
Social Media Monitoring for EE Cyber Security - UK
Dark Web Monitoring for EE Cyber Security - UK
DocID: v20221206172255195
Last modified: 09/17/2025