Downloading the Norton Bootable Recovery Tool Wizard

If your attempt to install a Norton product fails, you can download the Norton Bootable Recovery Tool Wizard. This easy-to-use wizard helps you create Norton Bootable Recovery Tool on a CD, DVD, or USB key. You can use Norton Bootable Recovery Tool to scan your computer and remove any security threats that prevent successful installation.

It is recommended that you download and install Norton Bootable Recovery Tool Wizard on a computer that does not have any security threats and create Norton Bootable Recovery Tool. If you create Norton Bootable Recovery Tool on an infected computer, there is a chance that the recovery CD, DVD, or USB key might get infected.

To use Norton Bootable Recovery Tool, you must use the product key of your Norton product.

If you use a trial version of Endpoint Protection, you need to create a Norton Account to receive a product key to use Norton Bootable Recovery Tool.

Creating a Norton Account

You can download Norton Bootable Recovery Tool Wizard in one of the following ways:

  • From the Start menu.

  • From the Norton Support Web site.

To download the Norton Bootable Recovery Tool Wizard from the Start menu

  1. On the Windows taskbar, do one of the following:

    • In Windows XP, click Start > Programs > Endpoint Protection > Norton Recovery Tools.

    • In Windows Vista or Windows 7, click Start > All Programs > Endpoint Protection > Norton Recovery Tools.

    • In Windows 8, on the Start screen, click Norton Recovery Tools

  2. Follow the on-screen instructions.

To download the Norton Bootable Recovery Tool Wizard from the Internet

  1. Open your Web browser, and go to the following URL:

    http://www.norton.com/recoverytool

  2. Follow the on-screen instructions.

To download the Norton Bootable Recovery Tool Wizard from Endpoint Protection

  1. In the Endpoint Protection main window, click Scan Now.

  2. In the Computer Scan pane, do one of the following:

    • Click Quick Scan.

    • Click Full System Scan.

  3. At the bottom of the scan window, next to If you think there are still risks, click click here.

  4. In the Norton Rescue Tools Web page, click Download Norton Bootable Recovery Tool.

  5. Follow the on-screen instructions.

About Norton Bootable Recovery Tool

Using the Norton Bootable Recovery Tool

Creating Norton Bootable Recovery Tool on a USB key

Creating Norton Bootable Recovery Tool on a CD or DVD

Creating Norton Bootable Recovery Tool ISO file

Thank you!

Thank you for using Norton Support.

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DOCID: v16402158_sep_smb_2013_en_us
Operating System: Windows XP, Windows Vista, Windows 7, Windows 8
Last modified: 09/20/2012