Check the trust level of a file

Norton Insight shows the reputation of Files of Interest on your computer. You can view a file's signature and the date when the file was installed. You can also view the trust level, community usage, resource usage, and the source of the file.

Norton displays the File Insight option only when you right-click a File of Interest. In Windows Safe mode, you cannot access this option for any file. Norton also categorizes any file for which you open the File Insight window to view details as a File of Interest.

From the File Insight window, you can update the trust value of a file or manually trust any file.

Check the trust level or location of a file

  1. In the Norton main window, double-click Security, and then click Scans.

  2. In the Scans window, select Norton Insight, and then click Go.

  3. In the Norton Insight window, view the file's details or perform the following actions:

    • To find the location of the file, click Locate.

    • In the Details tab, click Trust Now to manually trust the file.

      You can manually trust files that are poor, unproven, or not Norton trusted

  4. Click Close.

Check the trust level of a specific file

  1. In the Norton main window, double-click Security, and then click Scans.

  2. In the Scans window, select Norton Insight, and then click Go.

  3. In the Norton Insight window, click Check a Specific File.

  4. Browse to the location of the file for which you want to check the details.

  5. Select the file, and then click Open.

  6. In the File Insight window, view the details of the file.

  7. Click Close.

Thank you!

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DOCID: v15624089_ns_retail_en_us
Operating System: Windows
Last modified: 12/13/2016