Change the Identity Safe password

You should change your Identity Safe password regularly to prevent unauthorized access to your personal information stored in Identity Safe. You can change the password from the Security tab in the Norton Identity Safe Settings window.

If you want to change the Identity Safe password of your cloud vault, the password you provide must have the following characteristics:

  • At least eight characters

  • At least one capital letter

  • At least one numeral (0 through 9)

  • At least one symbol (for example, * > & $ %)

  • The password must not match with your Norton account user name.

You can set your password hint here if you did not provide it when you configured Identity Safe.

Change the Identity Safe vault password

  1. In the Norton main window, double-click Identity, and then click Identity Safe.

  2. In the Norton Identity Safe window, click the Settings icon available at the bottom of the window.

  3. Click the Security tab.

  4. In the Vault Password row, click Change Vault Password.

  5. In the Change Vault Password window, type the current password and the new password, and confirm the new password.

  6. Click OK.

  7. In the confirmation dialog box, click OK.

Thank you!

Thank you for using Norton Support.

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DOCID: v15610370_ns_retail_en_us
Operating System: Windows
Last modified: 03/17/2017