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Detect and fix Identity thefts with Identity Theft Protection

Your identity is worth protecting. Identity theft happens when criminals use your personal information to open lines of credit, obtain medical care, file for a tax refund, and more. Norton now helps protect your identity.

LifeLock Identity Theft Protection does not cover businesses. Our technology and service is designed to help protect individuals with social security numbers and other personal identifiable information, which businesses do not have.

No one can prevent all identity theft or cybercrime.

Set up LifeLock Identity Theft Protection

  1. Open your Norton device security product.

  2. In the My Norton window, next to Identity Theft Protection, click Set Up.

  3. In the LifeLock Member Login page, click Sign in With Norton.

  4. Enter your Norton account credentials and sign in.

  5. In the My Norton page, under ID Theft Protection, click View Dashboard.

Add information to be monitored

You can add the various personal information that you want LifeLock to monitor.*

  1. In the ID Theft Protection page, click the Monitored Info tab.

  2. Under Personal Information, click Add next to the field you want to add. Enter your information and click Save.

    • Social Security Number^

    • Birthdate^

    • Address (up to 5 addresses)

    • Phone (up to 5 phone numbers)

    • Email (up to 5 email addresses)

    • Mother's Maiden Name

    • Driver's license

    • Insurance

  3. Under Dark Web Monitoring#, click Get Started.

  4. Add the Bank Accounts and Credit Card information that you want LifeLock to monitor in the public and private sites on the dark web.

    You can add up to 10 bank accounts and 10 credit cards**.

  5. Under Transaction Monitoring, click Add, and follow the on-screen instructions.

  6. Under Online Account Monitoring, click Link Your Account and follow the on-screen instructions.

    Keep this information complete and current for the best protection.

Set up Alerts

The LifeLock Identity Alert System alerts* you when we detect the use of your personal information when obtaining new credit or services such as a credit card, cell phone, or auto loan.

  1. In the ID Theft Protection page, click the Monitored Info tab.

  2. In the Monitored Information page, scroll down to Contact Preferences.

  3. Under Alert Preference, click Add and add the required information.

    • Email: The email address to which you want to receive the alerts.

    • Automated Call: The phone number on which you want to receive the automated alert call.

    • Text Message: The mobile number on which you want to receive the alert text message.

  4. Under Transaction Alert Preferences, select the amount above which LifeLock should alert you for:

    • Cash Withdrawals

    • Purchases

    • Transfers

  5. Next to Verbal Passcode, click Update.

  6. In the Update Verbal Passcode window, enter your verbal passcode and click Save.

    This passcode is used to uniquely identify and authenticate you when speaking to a LifeLock agent.

Install the LifeLock for Norton 360 app on Android

  1. On your Android device, launch the Play Store app and search for LifeLock for Norton 360.

  2. Once you have located the app page in the Play Store, tap Install, and then tap Accept.

  3. After the app is installed, open it and sign in with your account credentials.

Install the LifeLock for Norton 360 app on iOS

  1. On your iOS device, launch the App Store app and search for LifeLock for Norton 360.

  2. Once you have located the app page in the App Store, tap Get, and then tap Install.

  3. After the app is installed, open it and sign in with your account credentials.

^ Only available for monitoring within LifeLock and Norton 360 with LifeLock plans.

# Dark Web Monitoring in Norton 360 plans defaults to monitor your email address only. Please login to the portal to review if you can add additional information for monitoring purposes.

*LifeLock does not monitor all transactions at all businesses.

** Major credit cards, such as Visa, MasterCard, American Express, and Discover can be added. Unfortunately at this time, other types of cards, such as retail store cards or gift cards, are not supported.

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DOCID: v134911435
Operating System: Android;Windows;iOS
Last modified: 04/11/2022