Other products

System requirements to install and set up Norton protection

To successfully install and use the following Norton protection, your device must meet the following minimum requirements:

Our all products (except for Norton Antivirus Plus) are temporarily not available in China. Sorry for the inconvenience. We are working to bring back support as soon as we can.

Norton device security

With Norton device security, you now get powerful Norton protection for your PCs, Mac, smartphones, and tablets.
These are the system requirements applicable for all the plans pertaining to the Norton device security and the existing Norton Security. If you have an older version or if you do not know your Norton protection version, go to Norton Update Center.

Not all features or plans are available on all platforms.

Windows

Operating Systems

  • Microsoft Windows 11/10 (all versions)

  • Microsoft Windows 11 in S mode with ARM processors

  • Microsoft Windows 10 in S mode (32-bit or 64-bit or ARM32) version 1803 and above

  • Microsoft Windows 8/8.1 (all versions)

    Some protection features are not available in Windows 8 Start screen browsers.

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support

Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.

Norton Crypto is not supported on Windows 10 in S mode and Windows running on ARM processors. Norton Crypto is currently available only in the U.S.

Hardware

  • Processor

    For Windows 11/10/8/7: 1 GHz

  • RAM

    For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)

    For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)

  • Hard disk space

    300 MB of available hard disk space

  • Graphics card

    For Norton Crypto to work, you need to have Nvidia/AMD cards with minimum of 6 GB of memory.

Supported Browsers

  • Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit)1,2

  • Mozilla Firefox (32-bit and 64-bit)2

  • Google Chrome (32-bit and 64-bit)2

  • Microsoft Edge2

Email services

Supports email scanning on all POP3 compatible email services.

Support for AntiSpam

The following email service is supported for AntiSpam:

  • Microsoft Outlook 2003 and later

Mac

Operating Systems

  • Mac OS X 10.10.x (Yosemite) or later.

    Norton Family Parental Controls, Norton AntiSpam and Cloud Backup are currently not support on Mac OS.

Hardware

Our latest Norton Device Security products are compatible with macOS on Apple Silicon M1 (ARM) devices using the Rosetta 2 translation feature.

  • Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)

  • 2 GB of RAM

  • 300 MB of available hard disk space

  • Internet connection for LiveUpdate

Browsers Supported

  • Safari2, 3

  • Mozilla Firefox2, 3

  • Google Chrome2

Norton Cloud Backup

Norton Cloud Backup feature is only available on Windows. Cloud backup is not available in all Norton plans. To check if your subscription includes Cloud Backup, see View your devices and entitlements on your Norton account
Operating Systems
  • Microsoft Windows 11/10 (all versions)

  • Microsoft Windows 8/8.1 (all versions)

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware
  • Processor

    For Windows 11/10/8/7: 1 GHz

  • RAM

    For Windows 11/10: 2 GB

    For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)

  • Hard disk space

    300 MB of available hard disk space

Supported Browsers
  • Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit)2

  • Mozilla Firefox (32-bit and 64-bit)2

  • Google Chrome (32-bit and 64-bit)2

  • Microsoft Edge2

Norton Security On-the-Go

Norton Security On-the-Go is currently available only in the U.S.

To install and use Norton Security On-the-Go, your computer must meet the following minimum system requirements:

Windows

Operating Systems

  • Microsoft Windows 11 in S mode with ARM processors

  • Microsoft Windows 10 in S mode (32-bit or 64-bit or ARM32) version 1803 and above

Norton 360 for Gamers

Not all features are available on all platforms. Notification Optimization features are not support on Android, Apple iOS or Mac.

Device security operating systems supported

Windows

  • Microsoft Windows 11/10 (all versions)

  • Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support

Mac

  • Current and previous two versions of Mac OS.

  • Norton Family Parental Control, SafeCam and Cloud Backup features are not supported.

Android

  • Android 6.x or later

    Must have Google Play app installed.

iOS

  • iPhones or iPads running the current and previous two versions of Apple iOS

Norton 360 mobile app

Android

Norton 360 for Android is no longer available for sale in China. For more information, read End-of-availability of Norton Mobile Security for Android in China

Operating Systems

  • Android 8.0 or later

    Must have Google Play app installed.

    Multi-user mode not supported.

  • ColorOS 7.1 or later

    Must have Google Play app installed.

Hardware

  • 50 MB of available storage space

Browser Support for Web Protection:

  • Android standard browser

  • Firefox for Android 42.0 or later

  • Google Chrome 43.0 or later

  • Google Chrome Beta 45.0 or later

  • Opera 31.0 or later

  • Opera mini 31.0 or later

  • Samsung standard browser 5.0 or later

  • Facebook 145.0 or later

  • Instagram 24.0 or later

  • Pinterest 6.52.0 or later

  • Snapchat 10.22 or later

  • Line 7.16.3 or later

Desktop Browser Support for my.Norton.com

  • Google Chrome 14 or later

    Incognito mode not supported.

  • Microsoft Internet Explorer 7 or later

  • Mozilla Firefox 5 or later

  • Opera 11 or later

  • Safari 5 or later

Mobile Browser Support for my.Norton.com

  • Android standard browser 1.5 or later

  • Google Chrome for Mobile 1.0 or later

  • Safari 5.1 or later

iOS

Operating Systems

  • iPhones or iPads running the current and previous two versions of Apple iOS

Norton Small Business

Windows

Operating Systems

  • Microsoft Windows 11 (all versions)

  • Microsoft Windows 10 (all versions except Windows 10 S)

  • Microsoft Windows 8.1 (32-bit and 64-bit)

  • Microsoft Windows 8 and Windows 8 Pro (32-bit and 64-bit)

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support

Hardware

  • Processor

    For Windows 11/10/8/7: 1 GHz

  • RAM

    For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)

    For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)

  • Hard disk space

    300 MB of available hard disk space

Supported Browsers

  • Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit)1,2

  • Mozilla Firefox (32-bit and 64-bit)2

  • Google Chrome (32-bit and 64-bit)2

  • Microsoft Edge2

Email clients

Supports email scanning on all POP3 compatible email clients.

Support for AntiSpam

The following email client is supported for AntiSpam:

  • Microsoft Outlook 2003 and later

Mac

Operating system updates contain critical security-related updates and it is a security best practice to always update to the latest version of the operating system. We strongly encourage you to upgrade to the latest version of Mac OS X.

Operating systems

  • Mac OS X 10.10.x (Yosemite) or later.

Hardware

  • Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)

  • 2 GB of RAM

  • 300 MB of available hard disk space

  • Internet connection for LiveUpdate

Browsers Supported

  • Safari2, 3

  • Mozilla Firefox2, 3

  • Google Chrome2

Mobile

  • Android Operating Systems

    • Android 8.x or later

    • Device requirements

      Android tablet or phone with 15 MB storage space

    • Browser Support for Web Protection

      • Android standard Internet browser

      • Google Chrome 18 for Android, or later

      • Mozilla Firefox for Android 37.0.2 or later

      • Opera 8.0 or later

      • Samsung standard browser 1.0 or later

    • Requires an active Internet connection for device registration and to use the web-based Anti-Theft features

  • iOS Operating Systems

    • iPhones or iPads running the current and previous two versions of Apple iOS

Norton Secure VPN

Available for Windows PC, Mac, iOS and Android devices:
Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads, and iPhones. Norton Secure VPN may be used on the specified number of devices - with unlimited use during the subscription term.

Windows

Operating Systems

  • Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)

  • Microsoft Windows 8/8.1 (all versions)

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.

Hardware

  • Processor

    For Windows 11/10/8/7: 1 GHz

  • RAM

    For Windows 11/10: 2 GB

    For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)

  • Hard disk space

    150MB of available hard disk space

Mac

Operating Systems

  • Mac OS X 10.12.x (Sierra) or later

Hardware

Our latest Norton Device Security products are compatible with macOS on Apple Silicon M1 (ARM) devices using the Rosetta 2 translation feature.

  • Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)

  • 2 GB of RAM

  • 300 MB of available hard disk space

Mobile

Android

Operating Systems

  • Android 6.0 or later

    Must have Google Play app installed.

Device requirements

  • 100 MB of available storage space

iOS

Operating Systems

  • iPhones or iPads running the current and previous two versions of Apple iOS

Device requirements

  • 100 MB of available storage space

Norton AntiTrack

Norton AntiTrack is only available on Windows. Norton AntiTrack is currently available only in the U.S.

To install and use Norton AntiTrack, your computer must meet the following minimum system requirements:

Windows

Operating systems

  • Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode, and Windows 11/10 with ARM processors)

Hardware requirements

  • Processor

    For Windows 11/10: 1 GHz

  • RAM

    For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)

  • Hard disk space

    300 MB of available hard disk space

Supported browsers

  • Microsoft Chromium Edge (Version 88 or later)

  • Google Chrome

  • Mozilla Firefox

Norton Password Manager

To install and use Norton Password Manager, your computer must meet the following minimum system requirements:

Windows

Operating systems

  • Microsoft Windows 11 (all versions)

  • Microsoft Windows 10 version 1703 (Creators Update) and above

  • Microsoft Windows 8.1 (32-bit and 64-bit)

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware requirements

  • Processor

    • 1 GHz or faster 32-bit or 64-bit processor

  • RAM

    • 1 GB (32-bit) or 2 GB (64-bit)

  • Hard disk capacity

    • 16 GB (32-bit) or 20 GB (64-bit) of available hard disk space

Supported browsers

  • Google Chrome4

  • Microsoft Edge4

  • Mozilla Firefox4

  • Microsoft Internet Explorer 115

32-bit and 64-bit versions of all listed browsers are supported.

Internet connection

  • You must have an active Internet connection to use Norton Password Manager.

Mac

Operating systems

  • Mac OS X 10.10.x or later.

Supported browsers:

  • Google Chrome4

  • Apple Safari4

  • Mozilla Firefox4

Internet connection

  • You must have an active Internet connection to use Norton Password Manager.

Mobile

Android

Operating Systems and hardware

  • Android 5.0 or later

    Supports Android 2.2 to 4.2 with limited features.

  • 550-MHz processor

  • 250 MB of RAM

  • 1.8 MB of storage

  • Active Internet connection

iOS

Operating Systems

  • iOS 11.0 or later

  • Active Internet connection

Norton Family Parental Control

Norton Family Parental Control is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family Parental Control. When you are connected to Internet, Norton Family Parental Control automatically checks for any new updates and downloads them.

Windows

Operating Systems

  • Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)

  • Microsoft Windows 8/8.1 (all versions)6

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware

  • 300 MHz or higher processor

  • 512 MB of RAM (256 MB minimum)

  • 200 MB of available hard disk space

Browser Support

  • Microsoft Internet Explorer 9.0 or later6

  • Microsoft Edge (version 88.0 or later)

  • Mozilla Firefox4

  • Google Chrome4

Mobile

Android

Operating Systems 7

  • Android 8.0 or higher10

    Multi-user mode not supported

Hardware

  • 550-MHz processor

  • 256 MB of RAM

  • 3 MB of available disk space

Browser Support

  • Norton Family Parental Control browser

  • Chrome for Android version 18.0.1025123 and higher8

iOS

Operating Systems

  • Current and previous two versions of Apple iOS

Browser Support

  • Norton Family Parental Control9

Norton ID Advisor

Norton ID Advisor is available only in Japan.

To successfully install and use Norton ID Advisor, your device must meet the following minimum requirements:

Browser support on Windows PC and Mac

  • Safari 11 or later

  • Firefox 66 or later

  • Google Chrome 73 or later

  • Internet Explorer 11 or later

  • Edge 41.1 or later

App support

  • Android 4.4 or later

  • iOS 10.3 or later

Browser support on mobile

  • Android Chrome 71 or later

  • iPhone Safari 11.1 or later

  • iPad Safari 11 or later

LifeLock Identity

The LifeLock Identity app is available only in the U.S.

To successfully install and use LifeLock Identity, your device must meet the following minimum requirements:

App support

  • Android 5.0 or later

  • iOS 10.3 or later

Browser support

  • Android Chrome 71 or later

  • iPhone Safari 11.1 or later

  • iPad Safari 11 or later

Norton Identity

The Norton Identity app is not yet available in all countries.

To successfully install and use Norton Identity, your device must meet the following minimum requirements:

App support

  • Android 5.0 or later

  • iOS 10.3 or later

Browser support

  • Android Chrome 71 or later

  • iPhone Safari 11.1 or later

  • iPad Safari 11 or later

Norton Privacy Manager

Norton Privacy Manager is available only in the U.S. We are no longer supporting the desktop versions of Norton Privacy Manager.

Norton Privacy Manager is available only for iOS and Android devices.

Android

Operating Systems

  • Android 6.0 or later

iOS

Operating Systems

  • iPhones or iPads running version 11.0 or later

Norton Utilities Ultimate

To install and run Norton Utilities Ultimate, you need admin privileges, a high-speed Internet connection, plus the following minimum system requirements:

Windows

Operating Systems

  • Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)

  • Microsoft Windows 8/8.1 (all versions), except Windows 8 Start screen

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware

  • Processor

    For Windows 11/10/8/7: 1 GHz

  • Memory

    1 GB for 32-bit, 2 GB for 64-bit

  • SVGA (1024 x 768) video

  • NET 4.6.2 installed

  • Hard disk space

    100 MB of available hard disk space

Internet connection (to activate the product and receive product updates)

Norton Utilities Premium

To successfully install Norton Utilities Premium, your computer must meet the following minimum system requirements:

Operating Systems

  • Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)

  • Microsoft Windows 8/8.111, 12

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later11

Additional Hardware Requirements

  • 100 MB of available hard disk space

  • SVGA (1024 x 768) video

  • CD-ROM or DVD drive (if not installing via electronic software download)

  • Internet connection (to activate product and receive product updates)13

Norton App Lock

Norton App Lock app is available only for Android devices.

Android

Operating Systems

  • Android 4.2 or later

Norton Ad Blocker

Norton Ad Blocker app is available only for iOS devices.

iOS

Operating Systems

  • iPhones or iPads running version 9.0 or later

Norton Clean, Junk Removal

Norton Clean, Junk Removal app is available only for Android devices.

Android

Operating Systems

  • Android 4.1 or later

Norton Device Care

Norton Device Care is available only in the U.S.

Norton Device Care is available only for iOS and Android devices.

Android

Operating Systems

  • Android 5.0 or later

iOS

Operating Systems

  • iPhones or iPads running version 11.4 or later

Norton Services

To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable. Customer must have administrator-level access to the PC or Mac.

Norton Computer Tune Up

Windows Operating Systems

  • Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7 or Windows 8

  • Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor

Mac Operating Systems

  • Mac OS X 10.5 or later

Norton Customer Care

Windows Operating Systems

  • Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7 or Windows 8

  • Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor

Mac Operating Systems

  • Mac OS X 10.5 or later

Computer Boost

Windows Operating Systems

  • Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7 or Windows 8

  • Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor

Mac Operating Systems

  • Mac OS X 10.5 or later

Norton Ultimate Help Desk

Windows Operating Systems

  • Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7 or Windows 8

  • Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor

Mac Operating Systems

  • Mac OS X 10.5 or later

Android Operating Systems

  • Android OS version 6.x or later (must have the Google Play app installed)

iOS Operating Systems

  • iOS version 7 or later

Norton Spyware and Virus Removal

Windows Operating Systems

  • Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7 or Windows 8

  • Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor

Mac Operating Systems

  • Mac OS X 10.5 or later

Android Operating Systems

  • Android OS version 6.x or later (must have the Google Play app installed)

iOS Operating Systems

  • iOS version 7 or later

Not all Norton Services mentioned above are available in all regions or for all partners.

Not all Norton protection offerings mentioned above are available in all regions or for all partners.

* For personal or household use only. Issue adding a device? Contact Member Services & Support.

# Norton does not support Insider Preview or Beta operating system and applications.

1 Some protection features are not available in Microsoft Internet Explorer 10.0 or later.

2 As made available by Norton within your subscription period.

3 Supports current and the most recent previous 32-bit major releases.

4 Current and previously-released major versions.

5 Does not support some features available on other browsers.

6 Does not support Metro browser.

7 Norton Family Parental Control is not supported on these Android devices:

  • Huawei

  • Amazon devices (Kindle/Fire)

  • Chromebook

For more details, read Device manufacturers or models not supported by Norton Family

8 To know about all content your child views online, ask your kids to use only Norton Family browser.

9 For enhanced monitoring, read Set up Norton Family on your child's iPhone or iPad

10 Text Message Monitoring and call blocking features are currently disabled on Android. For more details, refer Important Update to Norton Family's SMS and Call Feature

11 Must meet the minimum operating system requirements for Windows 7, Windows 8/8.1 and Windows 10/11. Windows 10/11 S mode is not supported

12 Product features do not work in Windows 8 Start screen mode.

13 User is responsible for Internet service provider account, all Internet access fees and phone charges.

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DOCID: v133891548
Operating System: windows, mac, android, ios
Last modified: 12/06/2021