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Reset or change your Norton Password Manager vault password

Norton Password Manager lets you reset or change your vault password through the browser extension and from your mobile device. You can change your vault password by signing in to your Norton Password Manager vault from the browser extension.

You can reset your vault password from your mobile device only. To reset the Norton Password Manager vault password from your mobile device, your device should support biometric authentication and be in enabled state

If you do not see the Reset password option, your device does not support this functionality.

Change Norton Password Manager vault password from browser

  1. Open your browser.

  2. Click Norton Password Manager on the top-right corner of the browser.

  3. In the pop-up that appears, click Open vault.

  4. In the Unlock your vault window, type your vault password and click Open vault.

  5. In the Norton Password Manager main page, click and then click Settings.

  6. In the Password Manager window, under Vault Access, click Change vault Password.

  7. In the Change vault Password page, follow the on-screen instructions to change the password and click Save.

Reset Norton Password Manager vault password from iOS device

    This feature is available only on iOS devices running iOS 10 or above.

  1. Install the latest version of the Norton Password Manager app in your iOS device and sign in to your Norton Password Manager vault.

  2. In the Vault screen, navigate to Settings by tapping .

  3. In the Vault screen, under VAULT PASSWORD, tap Reset Password.

    Tap the Touch ID or Face ID when you receive a prompt.

  4. In the Reset password screen, follow the on-screen instructions and tap Save.

Reset Norton Password Manager vault password from Android device

  1. Install the latest version of the Norton Password Manager app in your Android device and sign in to your Norton Password Manager vault.

  2. In the Vault screen, navigate to Settings by tapping .

  3. In the Settings screen, tap Vault.

  4. In the Vault screen, under VAULT PASSWORD, tap Reset Password.

    Tap the Fingerprint sensor when you receive a prompt.

  5. In the Reset password screen, follow the on-screen instructions and tap Save.

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DOCID: v132288114
Operating System: Windows
Last modified: 06/21/2019