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Dispute website categorization

Based on the web house rule that you set, Norton Family blocks or allows a website that belongs to a specific category. Sometimes you may think that the categorization of the website is wrong. Miscategorization could occur due to human error or if the website content was modified and the existing category is no longer applicable. In such cases, use the information below to raise a request to change the categorization of the website.

Use Norton website

  1. Sign in to your Norton.

  2. Select a child whom you want to manage.

  3. Under WEB tile, click View Details.

  4. On a website activity entry that you want to dispute or get changed, click and then click Dispute Category.

  5. Add or remove appropriate categories for the website.

  6. Type a brief explanation about why the website should be under the category that you selected.

  7. Click Save.

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DOCID: v128056427_nortonfamily_help_en_us
Operating System: Windows, Android, iOS
Last modified: 10/12/2018