Fix problems installing Symantec VIP with Norton installed

Symantec is aware of this problem and a fix is in progress. Meanwhile, we recommend that you temporarily turn off Norton Tamper Protection and then install the VIP client.

Turn off Norton Tamper Protection

  1. Start Norton.

  2. In the Norton window, click Settings.

  3. In the Settings window, click Administrative Settings.

  4. Under Product Security, in the Norton Product Tamper Protection row, move the slider to Off, and then click Apply.

  5. In the Security Request window, under Select the duration, select Until system restart, and then click OK.

  6. In the Settings window, click Close.

  7. Install the Symantec VIP client.

  8. After your install the Symantec VIP client, restart the computer.

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DOCID: v123668743_EndUserProfile_en_us
Last modified: 03/19/2018