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Norton Core Firmware update schedule

A firmware update triggers a router restart between 4AM to 5AM (Gateway local time) for about 1-2 minutes on average. During this time, the gateway features will not be available.

This will take place during low-use periods, based on your time zone when the Core was originally activated. If you want to change the time zone of your router, so the router does not reboot at an undesirable time, you can do so from your Norton Core app by tapping on Settings > Router > Router Time Zone.

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DOCID: v123650415_EndUserProfile_en_us
Operating System: Android, iOS
Last modified: 09/21/2018