Message: "Restart Norton Core: We can't seem to find your Norton Core."

To fix this problem, restart your Norton Core.

If the problem persists, reset Norton Core to factory settings.

Factory reset Norton Core

  1. Locate the reset button underneath your Norton Core router.

    The reset button is the left-most button marked with a rounded arrow.

  2. Press and hold the reset button for 10 seconds and then release it.

    The router light blinks rapidly indicating the reset.

  3. Wait for one minute. The light changes to a slow blinking white, and ends in a solid white.

  4. Go through the initial setup again to set up your Norton Core secure network.

Thank you!

Thank you for using Norton Support.

< Back

Was this information helpful?

DOCID: v120684510_EndUserProfile_en_us
Operating System: Android, iOS
Last modified: 07/24/2017