Message: "We are sorry but we cannot install your Norton product. This software requires at least 512 MB of memory..." when I install my Norton product for Mac

To successfully install your Norton product for Mac, your computer must meet the following system requirements:

System requirements

  • Operating systems:

    To promote the security best practice, going forward Norton Security for Mac OS X will only support the latest and two previous versions of the Mac OS X operating system.


    • Mac computer with Intel® Core 2 Duo, core i3, Core i5, core i7, or Xeon processor

    • 2 GB of RAM

    • 300 MB of available hard disk space

    • Internet connection for LiveUpdate

    Browsers Supported:

    • Safari®1, 2

    • Mozilla Firefox®1, 2

    • Google Chrome™ 1

    1As made available by Symantec within your service period

    2Supports current and the most recent previous 32-bit major releases

To continue with the installation of your Norton product for Mac, you need to upgrade your system memory.

Thank you!

Thank you for using Norton Support.

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DOCID: v120532015_EndUserProfile_en_us
Operating System: Mac OS X
Last modified: 01/17/2017