Message: "We are sorry but we cannot install your Norton product. This software requires at least 512 MB of memory..." on Mac

To successfully install your Norton product for Mac, your computer must meet the following system requirements:

System requirements

  • Operating systems:

    To promote the security best practice, going forward Norton Security for Mac OS X will only support the latest and two previous versions of the Mac OS X operating system.


    • Mac computer with Intel® Core 2 Duo, core i3, Core i5, core i7, or Xeon processor

    • 2 GB of RAM

    • 300 MB of available hard disk space

    • Internet connection for LiveUpdate

    Browsers Supported:

    • Safari®1, 2

    • Mozilla Firefox®1, 2

    • Google Chrome™ 1

    1As made available by Symantec within your service period

    2Supports current and the most recent previous 32-bit major releases

To continue with the installation of your Norton product for Mac, you need to upgrade your system memory.

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DOCID: v120532015_EndUserProfile_en_us
Operating System: Mac OS X
Last modified: 09/10/2017