FAQ: Norton Shopping Guarantee

What is Norton Shopping Guarantee?

Norton Shopping Guarantee (NSG) is a Merchant and Consumer-oriented offering. Norton Shopping Guarantee delivers free protection for shoppers and smart marketing for retailers.

What are the Benefits?

  • When you see Norton Shopping Guarantee on a retailer's site, you know you've made the right choice about where to shop.

  • Your complete satisfaction is the merchant's top priority

  • You enjoy identity theft protection, dispute resolution, and a lowest price guarantee. All completely free.

How does it work?

  • It's simple. When you purchase anything from a Norton Shopping Guarantee merchant, you automatically receive all the benefits of the program.

  • Once your purchase is complete, you'll receive your Norton Shopping Guarantee certificate - which you can use if you need to file a claim.

  • Enrollment is absolutely free and there is nothing extra to do on your end.

Consumer Benefits:

  • $1,000 Purchase Guarantee

  • If within 30 days of the date of your eligible purchase the merchant has failed to fulfill the express terms of the transaction, you may claim a reimbursement up to the lesser of the purchase price or $1,000 USD.

Was I charged extra for Norton Shopping Guarantee?

No, we are providing you this at no cost as a thank you for buying from us. Please come back and shop with us again soon!

Will Norton Shopping Guarantee cause me to be added to a mailing list?

You will receive a one-time email that includes a Certificate of Guarantee for your purchase. They will never use your email address again.

Will Norton Shopping Guarantee cause my personal information to be shared?

Absolutely not.

Can I opt out of receiving the Certificate of Guarantee email?

Yes. There is an unsubscribe link at the bottom of the email.

How can I contact a Norton Shopping Guarantee specialist?

  • Phone: 855-658-2760, Option 1

  • Email: CustomerSupport@NortonShoppingGuarantee.com

Need more help?

Thank you!

Thank you for using Norton Support.

< Back

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v119911256_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/06/2017