FAQ: Norton Shopping Guarantee

What is Norton Shopping Guarantee?

Norton Shopping Guarantee (NSG) is a Merchant and Consumer-oriented offering. Norton Shopping Guarantee delivers free protection for shoppers and smart marketing for retailers.

What are the Benefits?

  • When you see Norton Shopping Guarantee on a retailer's site, you know you've made the right choice about where to shop.

  • Your complete satisfaction is the merchant's top priority

  • You enjoy identity theft protection, dispute resolution, and a lowest price guarantee. All completely free.

How does it work?

  • It's simple. When you purchase anything from a Norton Shopping Guarantee merchant, you automatically receive all the benefits of the program.

  • Once your purchase is complete, you'll receive your Norton Shopping Guarantee certificate - which you can use if you need to file a claim.

  • Enrollment is absolutely free and there is nothing extra to do on your end.

Consumer Benefits:

  • $1,000 Purchase Guarantee

  • If within 30 days of the date of your eligible purchase the merchant has failed to fulfill the express terms of the transaction, you may claim a reimbursement up to the lesser of the purchase price or $1,000 USD.

Was I charged extra for Norton Shopping Guarantee?

No, we are providing you this at no cost as a thank you for buying from us. Please come back and shop with us again soon!

Will Norton Shopping Guarantee cause me to be added to a mailing list?

You will receive a one-time email that includes a Certificate of Guarantee for your purchase. They will never use your email address again.

Will Norton Shopping Guarantee cause my personal information to be shared?

Absolutely not.

Can I opt out of receiving the Certificate of Guarantee email?

Yes. There is an unsubscribe link at the bottom of the email.

How can I contact a Norton Shopping Guarantee specialist?

  • Phone: 855-658-2760, Option 1

  • Email: CustomerSupport@NortonShoppingGuarantee.com

Need more help?

Thank you!

Thank you for using Norton Support.

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DOCID: v119911256_EndUserProfile_en_us
Operating System: Windows
Last modified: 08/06/2017