Fix problems with Norton when it displays "You Are At Risk" in the product window

The appearance of this message may not be due to any threats. Your Norton Protection can display this message when:

  • One or more of the security features like Auto-Protect, Firewall, or SONAR are turned off.

  • If the definitions are not up-to-date.

  • If the routine scan has not completed.

  • Subscription is expired. In this case, most of the security features will also be disabled.

When you see this alert on the product, click Fix Now.

Depending on the security status of your computer, Norton will try to turn on the feature that is disabled, or try to update the definitions, or run a scan. If your subscription is expired, you will be prompted to renew the subscription.

If Norton cannot fix the problem with the feature, or cannot run LiveUpdate or a scan, you may see a different error in the Fix Now window. Depending on the feature that is failed or the exact problem that you see, select one of the following:

Many Norton users have shared their solution for this problem on our community forum. See solutions from users about Norton displays "You are at risk" on Norton Community.

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DOCID: v119294825_EndUserProfile_en_us
Operating System: Windows
Last modified: 04/13/2018