Message: "Make sure you have configured your backup settings before running backup"

After you upgrade to the latest version of Norton 360 or Norton Security (version 22.8.x.x), the option to use the optical drive (CD/DVD) to backup your data from Norton is no longer available. However, you can still restore the previously backed up files from a CD or DVD.

To know the name and version of Norton, read Finding the name and version of your Norton product.

This problem occurs when you have set the backup destination as your CD or DVD drive and run backup. To resolve this issue, change your backup destination.

Change the backup destination

  1. Start Norton.

  2. Click Settings.

  3. Under Detailed Settings, click Backup Settings.

  4. In the Backup Settings window, next to Manage Backup, click Configure.

  5. In the Manage Backup Sets window, in the Where tab, under Destination select an alternate location.

  6. Click Save Settings, and then click Close.

Thank you!

Thank you for using Norton Support.

< Back

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v119117168_EndUserProfile_en_us
Operating System: Windows
Last modified: 09/03/2017